Terms & Conditions

These Terms & Conditions govern your membership in IMC Tourism Club (operated by IMC Group, London, United Kingdom) and your use of the partner directory, member portal, and related services. By applying for or holding membership you agree to these terms in full. Please read them carefully.

About IMC Tourism Club
Membership Eligibility
Application Process
Membership Fees & Renewal
Member Obligations
Directory Listing & Contact Data
Member Portal
Technology Services
Events & Exhibitions
Intellectual Property
Limitation of Liability
Termination & Suspension
Changes to These Terms
Governing Law
Contact

1. About IMC Tourism Club

IMC Tourism Club is a global B2B membership network for tourism industry professionals, operated by IMC Group, based in London, United Kingdom. The club connects destination management companies (DMCs), hotels, travel agencies, airlines, MICE operators, and other tourism businesses through a verified partner directory, international exhibitions, and enterprise technology services.

References to "IMC", "we", "us", or "our" in these terms refer to IMC Group. References to "you" or "member" refer to the company or individual holding or applying for membership.

2. Membership Eligibility

Membership is open to registered businesses operating in the tourism and travel industry. Individual consumer memberships are not offered. By applying, you confirm that:

You are applying on behalf of a legally registered business entity
You have authority to bind that business to these terms
Your business operates within the tourism, travel, hospitality, MICE, or related sectors
All information provided in your application is accurate and complete

IMC Tourism Club reserves the right to refuse membership to any applicant at its sole discretion, without being required to provide reasons.

3. Application Process

All membership applications are subject to manual review by the IMC team. The process is:

Submit the online application form at /membership
Our team reviews the application within 3–5 business days
If approved, an invoice is issued for the applicable membership package
Upon receipt of payment, your profile is activated in the directory and portal access is granted

Submission of an application does not constitute acceptance. Membership begins only upon payment and activation confirmation from IMC.

4. Membership Fees & Renewal

Membership fees are published on the Membership page and vary by package tier. All fees are stated in USD and are due annually in advance unless otherwise agreed in writing.

Payment: Invoices are payable within 14 days of issue. Unpaid invoices after 30 days may result in suspension of directory listing and portal access.
Renewal: Membership renews annually. You will receive a renewal notice at least 30 days before your expiry date. Failure to renew results in automatic deactivation of your profile.
Refunds: Membership fees are non-refundable once your profile has been activated, except where required by applicable law.
Price changes: We may revise membership fees with at least 30 days' notice before your renewal date.

5. Member Obligations

As a member, you agree to:

Keep your company profile information accurate and up to date at all times
Use the directory and member portal for legitimate B2B professional purposes only
Treat other members with professionalism and respect
Not misrepresent your company, services, or credentials
Not use the platform for any unlawful activity, including fraud, harassment, or intellectual property infringement
Not share your member portal login credentials with third parties
Promptly notify IMC of any changes to your business status (change of ownership, cessation of trading, etc.)

6. Directory Listing & Contact Data

The IMC partner directory is a B2B professional resource only. By holding membership you agree to the following terms governing use of directory data:

Your own listing

Your company profile is visible to the public in limited form (name, country, category)
Full contact details (phone, email, WhatsApp) are visible to verified logged-in members only
You may request amendments to your profile at any time via the member portal or by contacting us

Use of other members' contact data

Contact details obtained from the directory may only be used to initiate legitimate B2B business communication
You must not use contact details for unsolicited bulk marketing, spam, or any purpose unrelated to tourism industry business
You must not scrape, copy, export, or redistribute the directory or any part of it
You must not use automated tools, bots, or scripts to access the directory

Breach of these terms regarding contact data will result in immediate membership termination without refund.

7. Member Portal

Access to the IMC member portal is granted upon activation of a paid membership. Portal access may include:

Viewing full contact details of directory members (subject to monthly quotas per package tier)
Editing your company profile and uploading media
Accessing your membership status, package details, and renewal information

IMC reserves the right to impose or adjust contact view quotas at any time to protect the integrity of the directory. Portal features may vary by membership package.

8. Technology Services

Eligible members may access discounted technology tools through IMC Travel Technologies, powered by OpsMind Technologies Ltd (a UK-registered technology company). These include booking engines, CRM systems, WhatsApp automation, AI sales agents, and digital marketing tools.

Technology services are provided directly by OpsMind Technologies Ltd under their own service agreement and terms
IMC acts as an introducer only and is not a party to any technology service contract between you and OpsMind
Discounts and available services are subject to change with reasonable notice
Availability of specific tools depends on your membership package tier

9. Events & Exhibitions

Members receive invitations to participate in IMC-organised pavilions and networking events at international exhibitions including WTM London, ITB Berlin, and Arabian Travel Market. The following terms apply:

Event invitations are distributed at IMC's discretion and availability; an invitation does not guarantee participation
Participation fees (stand space, travel, accommodation) are separate from membership fees unless explicitly stated
Cancellation of confirmed event participation may be subject to cancellation charges imposed by the exhibition organiser
IMC is not liable for any costs incurred by members in connection with events that are cancelled or rescheduled by third-party organisers
Members attending events are responsible for complying with the rules and regulations of the relevant venue and organiser

10. Intellectual Property

All content on the IMC Tourism Club website — including logos, text, graphics, page layouts, and software — is the intellectual property of IMC Group or its licensors and is protected by copyright and other applicable laws.

You may not reproduce, republish, or distribute any IMC content without prior written consent
By uploading your company logo or other materials to your profile, you grant IMC a non-exclusive licence to display that content on the platform and in promotional materials related to IMC Tourism Club
You retain ownership of all content you upload and are responsible for ensuring you have the rights to use it

11. Limitation of Liability

IMC Tourism Club operates as a networking and introduction platform. We do not:

Verify the quality of services provided by member companies beyond basic eligibility screening
Guarantee that any business connection made through the platform will result in a successful commercial outcome
Accept liability for any loss, damage, or dispute arising from transactions or arrangements made between members

To the fullest extent permitted by law, IMC's total liability to you for any claim arising from your membership shall not exceed the membership fees paid by you in the 12 months preceding the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.

12. Termination & Suspension

IMC may suspend or terminate your membership immediately and without refund if you:

Breach any of these terms, particularly those relating to directory data use
Provide false or misleading information in your application or profile
Engage in conduct that is harmful to other members or the reputation of IMC Tourism Club
Fail to pay membership fees within the agreed period
Cease to operate as a legitimate tourism business

You may cancel your membership at any time by giving written notice to membership@imctourism.com. Upon cancellation your directory profile will be deactivated and portal access removed. No refund will be issued for the remaining membership period.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services or applicable law. We will notify active members of material changes by email at least 14 days before they take effect. Continued use of your membership after that date constitutes acceptance of the revised terms. The current version is always available at imctourism.com/terms.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or your membership shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For any questions about these terms or your membership:

IMC Group — Membership Team

Email: membership@imctourism.com

Phone: +44 7397 125 827

Address: London, United Kingdom

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